One daughter of one customer wrote: “What can I say? The care provided to my mum was outstanding. Carers paid attention to her needs and went above and beyond with everything – including tending to Mum’s dogs. Mum thoroughly enjoyed her trips out to the zoo, the Lakes, walking along the canal, for lunch, even to a pub where she was served by a robot. I highly commend all the staff.”

Another five-star review read: “They bring me food, make me coffee and talk to me lots.”

Supporting people in their homes in and around Newcastle-under-Lyme, as well as those residing in the Belong village apartments, Belong at Home provides one-to-one personal care, housekeeping, food preparation, as well as running errands, helping with excursions, offering companionship, all with the goal of enabling customers to maintain their independence.

The team also provides transport for those who wish to take advantage of the Experience Days day care service at their local Belong village.

Andrew Shield, head of operations at Belong at Home, said: “While the hard work and expertise of our teams are consistently recognised in the Homecare.co.uk awards, we never take this for granted.

“We’re constantly striving to maintain and improve the levels of service for the people we support. It’s therefore incredibly assuring to be listed among the top home care services, both in the North West and nationwide.”